Resort Relations Hostess - French Speaker
JA Enchanted Island Resort
30 January 2019
- Manage hotel’s email address.
- Produce amenity request for the following day.
- Make courtesy calls to ensure guests satisfaction after arrival.
- Respond to guest enquiries with courtesy, knowledge and confidence.
- Conduct site inspections when necessary.
- Maintain good knowledge of Dubai and surrounding Emirates as well as events.
- Have strong knowledge of the brand and the hotel.
- Ensure requests made prior to guest arrivals are communicated to relevant departments.
- Perform Guest Service Agent’s (GSA) duties as required.
To qualify for the role, You must meet the below requirements:
- Minimum one year experience in a similar role
- Must have experience working on an island (Seychelles Preferred)
- Fluent or advanced level in the French language
- Good command of English
- Computer Literate (MS Office, Reservations system etc.)