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    Italian Restaurant Manager

    JA The Resort

    30 January 2020
    • Ensure that all colleagues’ activities adhere to, and support the JA Resorts & Hotels quality standards at all times.
    • Ensure the highest level of service and courtesy are provided to all guests.
    • Ensure that an effective link is maintained between kitchen and service areas.
    • Manage the level, consistency, and quality of table and/ or counter service of all menu items.
    • Ensure that all outlet processes adhere to all food hygiene regulations and procedures.
    • Consistently monitor quality of food and beverages being served and service quality, escalating any major problems and complaints to the Line Manager.
    • Provide specialist advice to guests and colleagues on food and beverages.
    • Actively seek and review guests’ feedback with regard to food quality, service, and overall satisfaction and take appropriate and timely action.
    • Conduct regular team briefings and meetings.
    • Takes full responsibility of the outlet
    • College Degree or equivalent - preferably in hospitality management
    • Train The Trainer
    • Basic & Intermediate Food Hygiene – Required
    • HACCP Certified (PIC Level 3 or international equivalent)
    • Certificate in WSET (Wine and Spirit, Education, Trust) – Intermediate
    • Experience within internationally recognised restaurant concept.
    • Minimum 3 years’ experience on the same role and property rating.
    • Experience in menu engineering, P&L financial awareness, worldwide market trends, benchmarking marketable products/standards, managing food cost and inventory control.
    • Previous experience in high quality bar or lounge.
    • Excellent knowledge of outlet operations.
    • Proven track record in successfully launching promotions.
    • Proven track record in successfully launching new concepts.
    • Proven track record in training and developing staff.
    • Experience in managing multicultural work force.
    • Advance - Microsoft Office (Outlook, Word, Excel, Microsoft, Powerpoint)
    • Advance – English communication skills, written and verbal