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Start your career with JA resorts

At JA Resorts & Hotels, our long tradition of hospitality excellence has been built on the hard work and dedication of the whole team. Our most important asset is our employees and we are committed to developing their talent enabling them to grow and enjoy a long and prosperous career within the company. We have a first-class portfolio of exceptional properties around the world offering a variety of positions such as front of house, sales and marketing, housekeeping, food and beverage, finance, HR, engineering, leisure and recreation. Contact us today to find out how you can be part of the JA Resorts & Hotels family.

If you did not find any current opportunities that meet your particular skillset, please click on the below button to submit your cv for our future applications.

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Job Summary: This position requires a highly motivated professional who is responsible for ensuring that guests/clients are satisfied and happy with treatments and the entire services offered by the Spa-department

Duties and Responsibilities
  • Provide services such as shampooing, massaging and treating the scalp, cutting, colouring and hair styling hair.
  • Give advanced treatments such as Manicure and Pedicure, Waxing, Eyebrow-Threading and Colouring.
  • With thorough consultation, analyse client’s hair and other physical features to determine and recommend hairstyles and other services.
  • Keep work areas clean and tool sanitized at all times.
  • Schedule client appointments and maintain client records in coordination with the receptionist
  • Answer telephone calls and enquiries.
  • Maintain a clean and neat business like appearance using a high standard of personal hygiene at all times.
  • Answer questions and enquiries from guests, and handle routine problems.
  • Handle emergencies that arise when Salon management is not around, notifying appropriate personnel
  • Perform other related clerical tasks as required.
  • Assist in general maintenance of the Salon.
  • Provide superior service to our customers (internal and external) at all times.
  • Be aware of treatments and services offered and any promotions that may be on offer at the time assigned.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 23 May 2018
Apply
Job Summary:

This position is responsible for ensuring that all guests are given a warm, friendly, courteous, informative and efficient service. Focusing on the personal recognition of the guests, who have booked an executive room, strives to exceed their expectations, to anticipate their needs and to create a memorable experiences.

Duties and Responsibilities:-

  • Welcome guests and assist them with check-in procedure as per LQA standards.
  • Ensure all guests are introduced to the entitlements of the Executive Floor.
  • Serve and assist the guests for the duration of their stay, as per the privileges listed on their facilities sheet.
  • Conduct room checks before guest arrival to ensure that the room is clean and all room preferences and amenities have been arranged.
  • Attend to all guests requests, communicating and following up these with the other departments when necessary.
  • Assist with planning and organizing the holiday itinerary of the guests.
  • Ensure all guest history and preferences are updated in the guest profile and reviewed before guest arrival for guest recognition.
  • Attend and assist the guests in the Executive Lounge.
  • Host the Happy Hour in the Lounge and ensures the set-up is suitable for the attending guests.
  • Ensure all tasks are completed from the check list and traces are resolved.
  • Make sure that all Resort collateral available at the Executive lounge is up to date.
  • Knowledgeable about the products offered at the Resort’s gift corner and actively promotes them.
  • Inform the Line Manager of any unexpected VIP guests, unusual situations and complaints.
  • Ensure that there are sufficient gift corner items available and ensure they are neatly displayed.
  • Update him/herself regularly about resort facilities, activities, outlets operation hours, events etc. and conveys correct information to guests.
  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 23 May 2018
Apply
Job Summary: This position is responsible for day to day cleanliness, maintenance and upkeep of all guest bedrooms, corridors and public spaces, as well as delegating and supervising associates to achieve high standard that is consistent with the SBU’s SOP.

  • Prepare task allocations for Housekeeping Attendants.
  • Organize, control and monitor the status of cleaning equipment together with Senior Supervisor and Engineering department.
  • Strictly follow the company standard procedure on lost and found items.
  • Assist guests with hotel information but refrain from giving out information about other guests under any circumstances.
  • Strictly follow the procedures for general security on handling of keys, either guests’ room keys or associates’ cupboard keys.
  • Inspect the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas and report needed improvements to Line Manager.
  • Respond quickly to guest requests in a friendly and professional manner and execute within 15 minutes.
  • Report appropriate guest complaints or requests to concern department and follow up to ensure guest satisfaction.
  • Communicate clean and available rooms to the Front Office department.
  • Plan and suggest deep cleaning schedule according to needs.
  • Inspect guest rooms and public area in a professional manner by following procedures and criteria from (LQA) Leading Quality Assurance, (HACCP) Hazard Analysis Critical Control Point, (ISO) International Standard Organization,  (DTCM) Dubai Tourism Commerce Marketing, (DM) Dubai Municipality and internal policies and procedures.
  • Ensure that “do not disturb” and “double locked” rooms procedures are adhered to.
  • Inspect work trolleys, electrical equipment, buckets with cleaning amenities, and any other equipment to ensure that all is in working order and that the correct chemicals are used for particular job.
  • Ensure that colleagues are given a proper handover after end of duty.
  • Ensure that all folders, files, worksheets, and logbooks are maintained and updated at all times.
  • Ensure that keys and mobiles are properly accounted for and handed over from shift to shift.
  • JA Enchanted Island Resort
  • Seychelles
  • Expiry Date 22 May 2018
Apply
Job Summary: This position is responsible for ensuring that rooms,  public areas, clubs and/or other out houses are cleaned, maintained and well presented to the highest of standards and in consistent with the SBU’s SOP at all times.

  • Ensure that the work area allocated either guest room, corridor, service area, any public area or any other area, is maintained to the highest level of cleanliness according to company standards, and those of (LQA) Leading Quality Assurance,  International Standards Organization (ISO) and Dubai Municipality.
  • Ensure that guest supplies and courtesies/amenities are placed as per company standards.
  • Ensure that any guest request received is executed immediately (or within 15 minutes) in a professional and timely manner to ensure guest satisfaction.
  • Acquire up to date information of the hotel such as the location of restaurants, clubs, and stables, as well as the opening times of all hotel facilities in order to answer and help guests in a quick and efficient manner.
  • Provide daily turn down service to guest rooms no earlier than 18:30 hours and later than 21:30 hours unless requested, as per company standards.
  • Ensure that work trolley, other work equipment, service areas are always tidy and presentable.
  • Report to the Line Manager any suspicious circumstances encountered.
  • Strictly follow the procedures on lost and found anywhere on the hotel premises.
  • Strictly follow the procedures for general security and equipment on handling of keys.
  • Report and record damaged items to Line Manager.
  • Collect laundry bag from the guest apartments for laundry/dry-cleaning or for pressing. Handover the Laundry to the Linen room as soon as received.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 22 May 2018
Apply
Job Summary:
This position is responsible for assisting the daily operational requirements of pool and beach facilities

Duties and Responsibilities
  • Assist guests with enquiries, complaints and set-up related to pool and beach facilities.
  • Assist and maintain accurate and up to date records of all checklists and relevant administration documents.
  • Maintain and supply beach towels for guests.
  • Maintain clean and orderly work surrounding within the pool and beach facilities.
  • Assist in maintenance of lifesaving and safety equipment, making sure of the availability and working conditions.
  • Oversee and ensure proper maintenance of equipment in the area of assignment i.e. pool cleaning equipment, sunbeds, mattresses, umbrellas etc.
  • Oversee and ensure timely reporting of malfunction or maintenance deficiencies of appropriate area.
  • Support the sports animators as per the leisure activity program as and when required which may include team-building and or other outside events.
  • Ensure adherence of safety standards, handling of equipment or chemicals supplied, and safe exercise practices

  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 28 Apr 2018
Apply
Job Summary:

The Property Maintenance Engineer manages and coordinates repairs to ensure the resort maintenance quality standards are achieved and maintained.

Duties and Responsibilities

  • Manage, oversee the functioning of building systems including mechanical, electrical, fire/life safety, and other Hotel equipment including the resort IT and monitor their efficiency and utilization.
  • Assists in oversee contractors for facility renovation projects.
  • Work with the Housekeeping Department to develop and maintain a preventive maintenance program for the Villas, and all equipment installations, gardens, furniture and fixtures to ensure maximum utilization, minimum breakdown and high standards of quality.
  • Assists in conducting regular walk through of public areas, back-of-house areas and guestrooms to ensure the proper working function of equipment and systems and to ensure all FF&E are in good condition.

Experience, Training and Education

  • Experienced in the same position for at least 2 years in a hotel/resort environment
  • Excellent knowledge of major building systems, power plant, air conditioning system, kitchens etc.
  • Experienced and knowledgeable in energy management.
  • Degree in Engineering discipline coupled with relevant certifications in related filed.
  • Excellent computer literacy especially in Microsoft Office
  • Remote location experience (island) would be an advantage.
  • Ability to be multi-task and meet deadlines. 
  • A highly responsible individual with excellent organizational skills and time management.
  • Enthusiastic with an outgoing personality and energetic
  • JA Enchanted Island Resort
  • Seychelles
  • Expiry Date 29 Apr 2018
Apply
Job Summary: Job Summary

Daily operational requirements for the in-house boats and related requirements for fishing trips/boat rides and marina operations. At times when main skipper duties are non required full assistance to Marine Mechanics and general marina support.

Duties and Responsibilities
  • Assist guests with enquiries related to fishing and boat rides
  • Maintain a clean and safe surrounding within the boats & marina including all equipment i.e.: fishing rods, tackle, safety equipment, lifejackets etc.
  • Assist & maintain accurate and up to date reports of all fishing & safety equipment
  • Ensure all sundries are ready aboard boats before trips
  • Carry out safety induction for all guests
  • Ensure proper handover between shifts with the Club Jumana Reception and Skippers
  • Oversee and ensure timely reporting of malfunction or maintenance deficiencies of all required equipment and vessels
  • Ensure attendance during team comms meeting with Marina manager
  • All marine mechanic requirements

Education

  • High School Graduate

Qualifications

  • RYA, IYT powerboat certificate, VHF license certificate, STCW95 Certification, DMCA Commercial license., Full UAE driving license

Experience

  • 2-3 years prior experience in a similar role, must be able to man 12meter vessel alone, Swimming is a vital requirement for this role

Computer Skills

  • GPS experience

Language Skills

  • English – Level 2 minimum

  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 18 May 2018
Apply
Job Summary: Run his/her outlet to the best of his/her ability. Responsible for the efficient and smooth running of food production within the designated Kitchen.  To control, check and supervise the kitchen operation and be hands on as and when needed. To ensure that staff are trained in accordance with the hotel and the municipality standard requirements. To perform all daily tasks to a consistent high standard in line with both departmental and brand standards.

Duties and Responsibilities
  • Provide variety of desserts to the customers and change the menu after a period of time.
  • Supervise and coordinate activities of workers in pastry department to produce baked goods, decorating and plating various pastries and desserts.
  • To design the dessert menu of the restaurant along with the head chef.
  • To maintain all the cleanliness standards required of them and make sure their subordinates are also dressed accordingly.
  • Make sure that the food is produced in a very attractive way with attention to every detail; delicious and well-textured while corresponding with menus. Food temperatures must always meet safety standards.
  • All government food handling regulations must be consistently followed by all kitchen associates.
  • Responsible for all items prepared, stored and assembled in the bakery kitchen.
  • Perform food production and presentation to the customers and associates as directed by the Executive Sous Chef and Sr. Sous Chef.
  • Consistently use food production methods in accordance with current federal, state and local standards, guidelines and regulations that govern the facility. Must also comply to department and organizational policies, procedures and the Executive Chef’s instructions to ensure that the customer’s expectations are met at all times.
  • Build, cost and implement the menus in coordination with the senior kitchen management.
  • Control expenses for the assigned outlets kitchens/operations by producing only what is needed, getting the proper yield of all ingredients and preparing items correctly the first time.
  • Training, coaching and tutoring of the junior management and junior associates.
  • Inventing new desserts that are unique and sellable.
  • Mandatory following up of the kitchen related paperwork (i.e. Training records, HACCP documents, SOPs, etc.)
  • Provide assistance to other department when needed.
  • To train any other new chefs joining the department.
  • Contribute to a team-oriented and associate-oriented company culture
  • Ensure that performance appraisals are up to date, carried out proficiently and in a timely manner.
  • Supervise the work of the team to ensure adherence to quality standards, deadlines, and proper procedures are followed, correcting errors or problems.
  • Oversee and ensure timely reporting of malfunction or maintenance deficiencies to appropriate addressee.
  • Oversee and ensure proper maintenance of equipment in the area of assignment.
  • Cooperate and interact with other departments to provide additional/outstanding guest services.
  • Attend briefings, as required.
  • Maintain good relationships with colleagues and contribute to team spirit.
Experience and Skills
  • Culinary School Degree with minimum 3 years certification.
  • Certificate in Food production or Culinary Diploma.
  • Food Hygiene – Basic and intermediate
  • HACCP Awareness – Basic and intermediate
  • Minimum of 10 years working experience with at least 4 years in a 5 stars hotel, 2 years minimum in prior similar role.
  • Intermediate - Microsoft Office (Outlook, Word, Excel, Microsoft, PowerPoint).
  • Advance – English communication skills, written and verbal.
  • Basic European language or Arabic preferred.
  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 30 May 2018
Apply
Job Summary:

This position is responsible for supervising the Spa associates and Spa activities and appointments; and to assist the Line Manager with overall smooth running of the Spa operation

 

·Relay maintenance and housekeeping requests to corresponding team members.

·Answer phone calls.

·Assist in retail and Spa inventory.

·Check in guests at the spa reception, entering appropriate information into the computer system and running necessary reports.

·Answer a variety of questions from guests, and handle routine problems.

·Assist in Retail sales at all times.

·Carry out supervisory responsibilities in accordance with company policies and procedures.

·Book Spa/Salon appointments and services.

·Handle emergencies that arise when Line Manager is not around, notifying appropriate personnel.

·Perform other related clerical tasks as required from the Assistant Spa Manager/Spa Manager

·Assist in general maintenance of the spa desk and reception area.

·Provide superior service to our customers (internal and external) at all times.

·Follow brand guidelines and ensure staff compliance with brand guidelines.

·Make sure that all Attendants assist in the promotion and sales of spa services.

·Ensure that Attendants register all locker keys with the guest’s name in the

logbook located in the Reception

·Ensure that all opening and closing procedures are followed by Spa associates

·Be aware of the treatments and services offered and any promotions that may be on offer at the time and ensure that all attendants are informed accordingly.

·Prepare weekly/monthly schedules (deep cleaning, maintenance log, wet area monitoring, rotation duties etc.) for the Spa department.

  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 May 2018
Apply
Job Summary: We are currently looking for chefs for our teams in Dubai

Submit your CV!
  • Corporate
  • Expiry Date 30 May 2018
Apply
Job Summary: Teppanyaki Chef s responsible to assist the Executive Sous Chef /Sr. Sous Chef in managing his assigned kitchen operation as a successful independent profit centre. Ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling his subordinates and with his focus on the quality of production and delivery of great quality food and menu execution.

Duties and Responsibilities
  • Make sure that the food is produced in a very attractive way with attention to every detail; delicious and well-textured while corresponding with menus. Food temperatures must always meet safety standards.
  • Perform food production and presentation to the customers and staff as directed by the Senior Sous Chefs.
  • Consistently use food production methods in accordance with current state and local standards, guidelines and regulations that govern the facility. Must also comply with department and organizational policies, procedures and the Executive Chef’s instructions to ensure that the customers’ expectations are consistently met at all the times.
  • Assist the Senior Sous chefs to monitor wastage and stock rotation.
  • Understand the impact of kitchen operation on the overall property financial goal.
  • Controls expenses for the assigned outlets kitchens
  • Responsible for attaining all agreed upon goals and objectives within the specified time frame as part of management's overall goals and objectives for the fiscal year
  • Implement food quantities and plating requirements for the kitchen outlet.
  • Prioritize, organize, and accomplish daily kitchen operations work.
  • Contribute to a team-oriented and associate-oriented company cultur
  • Ensure that performance appraisals are up to date, carried out proficiently and in a timely manner.
  • Supervise the work of the team to ensure adherence to quality standards, deadlines, and proper procedures are followed, correcting errors or problems.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 May 2018
Apply
Job Summary: The F&B Attendant is the first and most important point of contact for guests in the restaurants. The attendant is expected to have sound product knowledge of the menus and should be aware of available and non available items by coordinating with the kitchen department. Should have strong up selling skills and be able to suggest choices or alternatives to the guests. Should be a team player and communicate with other departments effectively. Should be available to assist other colleagues whenever required, in any situation related to the job. And should have a friendly posture and positive attitude, in order to engage with the guests. Ensure the guest leaves the outlet satisfied after every visit.

  • Greet the guest by name whenever possible and maintain polite tone of voice.
  • Monitor and up-date guest history and inform the managers about guest’s special occasion, birthday, anniversary, dietary preferences and allergies.
  • Report any accident or concerns immediately to manager.
  • Keep tracking of pre-order, excursion and other special events.
  • Complete all tasks assigned on a timely basis.
  • Maintain the condition and cleanliness of work place.
  • Handle simple guest request and take ownership of the request.
  • Attend regular daily briefing to ensure effective communication.
  • Respond properly in any Resort emergency or safety situation.
  • Perform other task or project as assigned by hotel management and staff.
  • Participate fully in all departmental training session and regular standards testing so as to master all tasks and skills related to the Standard Operating Procedures for your position. Fill in   any gaps in your skills and knowledge. Act as buddy for new employees within your department
  • JA Manafaru
  • Maldives
  • Expiry Date 29 Apr 2018
Apply
Job Summary:
  • Maintain the bar area in a clean, tidy and organized condition at all times in accordance with the Health and Hygiene requirements of JA Resorts & Hotels.
  • Fully responsible for the bar, whilst on duty.
  • Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures.
  • Ensure a courteous and efficient service at all times regardless of volume pressure.
  • Ensure that adequate stocks of beverages are requisitioned for operational needs.
  • Responsible for controlling and storing of all glassware.
  • Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage areas.
  • Perform all assigned duties efficiently; technically correctly, follow LQA, SOP and Company Policy.
  • Pick up food stores fresh juices, milk and fruits for the garnish,
  • Gets all the information's sports events timings and channels,
  • Takes the orders using up selling skills and Serve drinks and food to customers in a friendly and helpful manner.
  • Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products.
  • JA Manafaru
  • Maldives
  • Expiry Date 29 Apr 2018
Apply
Job Summary:
The Resort Relations Hostess primary responsibility is to ensure that guests’ need and requests are met. They manage the hotel’s main email address, dealing with enquiries and ensuring that requests are met, both before and during a guests’ stay. 
  • Manage hotel’s email address.
  • Produce amenity request for the following day.
  • Make courtesy calls to ensure guests satisfaction after arrival.
  • Respond to guest enquiries with courtesy, knowledge and confidence.
  • Conduct site inspections when necessary.
  • Maintain good knowledge of Dubai and surrounding Emirates as well as events.
  • Have strong knowledge of the brand and the hotel.
  • Ensure requests made prior to guest arrivals are communicated to relevant departments.
  • Perform Guest Service Agent’s (GSA) duties as required.
To qualify for the role, You must meet the below requirements:
  • Minimum one year experience in a similar role
  • Must have experience working on an island (Seychelles Preferred)
  • Fluent or advanced level in the French language
  • Good command of english
  • Computer Literate (MS Office, Reservations system etc.)
  • JA Enchanted Island Resort
  • Seychelles
  • Expiry Date 29 Apr 2018
Apply
Job Summary:

This position is responsible in overseeing the daily operational requirements of the Children’s Club (Cool Zone and Chill Zone and Crèche)

 

·Manage the overall Kids Club operation of the resort a

·Assist guests with enquiries and complaints related to the Cool Zone Kids Club operation 

·Develop, implement and maintain weekly Kids Club programs  and distribute the same to all relevant departments.

·Maintain and oversee accurate and up to date records of all checklists, daily statistics, logbooks and liability forms and forward the same to the relevant departments according to demand.

·Maintain and supervise supply water within the Kids Club Club (Cool Zone and Crèche).

·Maintain and supervise supply set-up, cutlery and crockery for daily buffet set-up in the Children’s Club/Crèche.

·Demonstrate full knowledge of all equipment and activities in the Children’s Club (Cool Zone and Crèche).

·Ensure the timely attendance of all Associates in the field of responsibility on their daily work schedule.

·Maintain the highest safety standard for all in-door and outdoor activities.

·Ensure at all-time an appropriate staff/child ratio according to the standards of the operation and liaise with the Director of Sports & Leisure and the Human Resources Department for required support.

·Maintain and supervise a clean and orderly work surrounding.

·Ensure proper handover is done between the Cool Zone Kids Club coordinators at the end of each shift

·Maintain and oversee guest information, notice board and promotion details to be accurate, up to date and relevant.

·Set up a save and inviting Children’s Club/Crèche room/area, with both an educational and fun feel.

·Market the Children’s Club/Crèche facilities to Customers on site.

·Endeavour to ensure that Customers feedback is consistently high across the annual operation

Ensure that the Children’s Club meet and exceeds customer’s expectations
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 29 Apr 2018
Apply
Job Summary:
  • Welcome guests & assist them with check-in procedure . Offer cold towels and welcome drinks upon check in
  • Escort guests to the villa and explain the Products and services to the customer at all times.
  • Conduct room orientation for arriving guests & offer shoe polishing
  • Serve and assist the guests for the duration of their stay, as per the privileges listed on their facilities sheet.    
  • Identify guests needs and offer the highest standards of service
  • Conduct room checks before guest arrival to ensure that the room is clean and all room preferences and amenities have been arranged.
  • Attend to all guests requests, communicating and following up these with the other departments when necessary.
  • Ensures and reconfirms all bookings the guests’ requested prior to arrival such as tours, restaurant, spa treatments etc.
  • Assist with planning and organizing the holiday itinerary of the guests.
  • Prepare sun beds and beach beds  for guests.
  • Deliver guest laundry, newspaper and messages to the villas.
  • Ensure all guest history and preferences are updated in the guest profile and reviewed before guest arrival for guest recognition.
  • Conduct Housekeeping tasks together with Housekeeping attendants.
  • Information on customer problems is gathered in order to propose and deliver solutions
  • Handle guests complain and prompt responses is given  to the service needs of customers
  • To deliver the departure letters.
  • A positive personal image is presented to the guests at all times
  • The needs of customer are responded appropriately
  • All visitors  are received and offered assistance in an appropriate manner
  • Ensure turndown service is done and turndown  amenities are placed #
  • Prepare guests amenities and deliver. To conduct room service  and ensure clearance is done within a proper frame of time. No clearance should be left unattended.
  • Public areas are kept clear and tidy at all times
  • To ensure that all guests room supplies are replenish at all times
  • Pick up and delivery of laundry  of guests when requested
  • To ensure after each departure that mini bar is cleared from villas by F&B.
  • JA Enchanted Island Resort
  • Seychelles
  • Expiry Date 29 Apr 2018
Apply
Job Summary:
To assist the Line Manager in planning, organizing and supervising all processes of the outlet and to provide hands-on support to Food and Beverage associates. Also to ensure the outlet provides quality service that is consistent with the SBU’s SOP to achieve maximum revenue and profit in line with the budgeted and forecasted projections.

Duties and Responsibilities:
  • Ensure that all colleagues’ activities adhere to, and support the JA Resorts & Hotels quality standards at all times.
  • Ensure the highest level of service and courtesy are provided to guests.
  • Maintain departmental Standard Operating Procedures and ensure all associates have working knowledge and follow SOPs all at all times.
  • Ensure that an effective link is maintained between kitchen and service areas.
  • Manage the level, consistency, and quality of table and/ or counter service of all menu items.
  • Provide specialist advice to guests and colleagues related to food and beverages.
  • Monitor all aspects of food and beverage quality and hygiene and take immediate corrective action when required.
  • Actively seek and review guests’ feedback with regard to food quality, service, and overall satisfaction and take appropriate and timely action.
  • Take full responsibility of the outlet during the absence of Line Manager.
  • Conduct regular team briefings and meetings.
  • Ensure the shift is received, hand-over and briefing are carried out.
  • Assist and support Line Manager in achieving maximum revenue and profit
  • Achieve sales and profit targets and enhance the margins through effective stock management and minimizing controllable costs
  • Actively promote the use of up-selling techniques within outlet to exceed guest expectations and increase revenue.
  • Assist the Line Manager to plan, organize and direct all processes of the outlet to ensure the outlet provides quality food and beverage service.
  • Delivers the SBU’s Food & Beverage department’s objectives.
  • Prepare duty roster to ensure maximum associates’ productivity.
  • Apply creative solutions and propose ideas to grow develop and improve the business.
  • Prepare and conduct trainings to ensure service standards are consistently maintained.
  • Assist with the training and development of UAE Nationals when required.
  • Create a working environment and develop positive working relationship at all level that support the organization and company values.
  • Ensure that performance appraisals are up to date, carried out proficiently and in a timely manner.
  • Supervise the work of the team to ensure adherence to quality standards, deadlines, and proper procedures are followed, correcting errors or problems.
  • Contribute to a team-oriented and associate-oriented company culture.
  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 29 Apr 2018
Apply
Job Summary:

Knowledge & expertise on the following

  • Public health & safety standards & UAE legal requirements
  • Occupational Health & safety standards and Legal requirements
  • Proficiency in EHS Management System & international standards (As per OSHAS (Occupational Health & Safety Assessment Standard) 18001, ISO 14001- Environment Standard)
  • Development of EHS Policies, Manuals & Procedures
  • Setting of EHS Objectives & targets for the Organization
  • Development & implementation of Risk Management programs
  • Development & Implementation of Emergency response plan
  • EHS internal Audits/Contractor HSE Audits
  • H&S Change Management
  • Health & Safety Budgeting
  • Documentation/Reporting of EHS statistics & Trends
  • Fire Fighting/Fire Prevention programs as per the DCD standards
  • Develop & Conduct EHS Training sessions.
  • Contractor EHS Management
  • Statutory Compliance
  • Incident reporting /investigation system & Root cause Analysis
  • HSE Performance Evaluation
  • Legionella control & Management programs

Duties & Responsibilities:

  • Develop & Implement EHS management system as per the international standards (OHSA18001, ISO 14001 & ISO 9001).
  • Identify the EHS legal requirements/Standards, conduct Gap analysis & advice the management about the further actions to be taken to ensure the legal compliance.
  • Liaise with the governmental agencies & ensure that all permit requirements are fulfilled & valid.  
  • Coordinate with the 3rd parties & client’s EHS team for their facility inspections / Audits.
  • Develop the strategic EHS Objectives & targets for the company.
  • Conduct EHS management system internal audits & develop action plan.
  • Develop HSE training plan, develop training materials & deliver training sessions.
  • Develop & Conduct HSE seminars/Campaign Programs to improve HSE awareness.
  • Establish & maintain a proper system for Incident investigation and Root cause analysis 
  • Ensure that hazard identification and Risk assessments are carried out for all operations & implement adequate control measures
  • Establish a system to effectively manage the changes in the organization, process, equipment, materials, legal requirements & products in respect to the EHS requirements.
  • Conduct facility HSE (Health Safety Environment) inspections to identify the nonconformities & report to the concerned team for corrective actions.
  • Lead the Contractor HSE Management programs (Prequalification, Periodic Performance evaluation, Audits & Training sessions)
  • Ensure the effectiveness of Work permit system / Lock out Tag out system.
  • Review of company HSE policies & procedures periodically.
  • Ensure that fire prevention and firefighting systems are properly maintained & serviced.
  • Planning and implementation of company emergency response plan.
  • Prepare & present various HSE statistics reports to the management
  • HSE budget preparation & monitoring of cost of expense
  • Support the departments for the selection & purchase of PPE /safety equipment items.
  • Establish Employee HSE performance evaluation programs
  • Monitoring occupational ill health data of employees & advice management on the specific concerns.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 29 Apr 2018
Apply
Job Summary:

This position is responsible for ensuring that all guests are given a warm, friendly, courteous, informative and efficient service. Focusing on the personal recognition of the guests, who have booked an executive room, strives to exceed their expectations, to anticipate their needs and to create a memorable experiences.

Duties and Responsibilities:-

  • Welcome guests and assist them with check-in procedure as per LQA standards.
  • Ensure all guests are introduced to the entitlements of the Executive Floor.
  • Serve and assist the guests for the duration of their stay, as per the privileges listed on their facilities sheet.
  • Conduct room checks before guest arrival to ensure that the room is clean and all room preferences and amenities have been arranged.
  • Attend to all guests requests, communicating and following up these with the other departments when necessary.
  • Assist with planning and organizing the holiday itinerary of the guests.
  • Ensure all guest history and preferences are updated in the guest profile and reviewed before guest arrival for guest recognition.
  • Attend and assist the guests in the Executive Lounge.
  • Host the Happy Hour in the Lounge and ensures the set-up is suitable for the attending guests.
  • Ensure all tasks are completed from the check list and traces are resolved.
  • Make sure that all collateral available at the Executive lounge is up to date.
  • Knowledgeable about the products offered at the gift corner and actively promotes them.
  • Inform the Line Manager of any unexpected VIP guests, unusual situations and complaints.
  • Ensure that there are sufficient gift corner items available and ensure they are neatly displayed.
  • Update him/herself regularly about facilities, activities, outlets operation hours, events etc. and conveys correct information to guests.
  • JA Oasis Beach Tower
  • Dubai
  • Expiry Date 29 Apr 2018
Apply
Job Summary: This position is responsible in assisting the daily operational requirements of the pool and beach facilities and to provide accurate lifesaving assistance in the Resort area.

Duties and Responsibilities
  • Assist guests’ enquiries, complaints and set-up related to pool and beach facilities and any equipment requirements.
  • Assist and maintain accurate and up to date records of all checklists and relevant administration documents.
  • Maintain a clean and orderly work surrounding within the pool and beach facilities i.e.: pool vacuuming, brushing, deep cleaning, mort cleaning, algae treatment etc.
  • Assist and maintain up to date reports from the plant operator related, water treatments.
  • Attend to any emergency drills as and when required.
  • Maintain and ensure that lifesaving and safety equipment is available and in good working condition at all times.
  • Proper storage of all equipment in the area of assignment.
  • Oversee and ensure proper maintenance of equipment in the area of assignment i.e.: pool cleaning equipment, sunbeds, mattresses, umbrellas etc.
  • Oversees and ensure timely reporting of malfunction or maintenance deficiencies of appropriate area.
  • Support the sports animators as per the leisure activity program as and when required which may include team building and/or other outside events.
  • Ensure adherence of safety standards, handling of equipment or chemicals supplied, and safe exercise practices.

  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 29 Apr 2018
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Job Summary: To provide quality food and beverage service that is consistent with the SBU’s SOP at all times.

Duties and Responsibilities
  • Ensure that all colleagues’ activities adhere to and support the JA Resorts & Hotels Quality Standards.
  • Provide a link between kitchen and service areas.
  • Provide table and/or counter service of all menu items.
  • Provide table and/or counter service of alcoholic / non-alcoholic beverages.
  • Update food and beverage knowledge required to carry out duties.
  • Provide advice on food and beverage to guests.
  • Receive and store food and beverage adhering to all food hygiene regulations and procedures.
  • Consistently monitor quality of food and beverage being served, and report to the supervisor or assistant outlet manager.
  • Perform all assigned duties efficiently; technically correctly, following LQA (Link Quality Analysis), Standard Operating Procedures and Company Policy.
  • Be aware and follow HACCP Procedures and Fire Safety Procedures.
  • Follow and complete assigned tasks on time.
  • Arrange necessary mise-en-place and side stations accurately to run operation smoothly.
  • Be aware of the reservations in the assigned section.
  • Greet the guest and present the menus according to the SOP (if applicable).
  • Take the food and beverage order from the guest using up selling skills (if applicable).
  • Know all the drinks prices, cocktail, shooter, wine and champagne lists.
  • Enter all food and beverage orders in to the POS system and ensure that customer orders are assembled properly in kitchen and the bar.
  • Serve drinks and food according to the guest orders.
  • Verify that customers are satisfied with their orders and if not take immediate actions to resolve the problems.
  • Refilling customer drink orders throughout the meal.
  • Clear all the chinaware and glassware when guest finished their meals and drinks
  • After guest left re set the tables for next diners immediately.
Experience and Skills
  • Minimum one year experience in similar role and property rating.
  • Basic knowledge and experience of non-alcoholic and alcoholic beverages.
  • Knowledgeable in food and beverage service standards.
  • Experience and knowledge in upselling.
  • Knowledge of cashiering procedures.
  • Knowledge how to use POS.
  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 30 May 2018
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Job Summary: The Spa Therapist is accountable for ensuring that all guests receive requested treatments and service in accordance with the approved SOPs and to ensure that guests experience exceed expectations.

Duties and Responsibilities
  • Welcome guests in a warm and polite manner greeting them by their name.
  • Be aware of guests’ appointments for each shift.
  • Comply with set arrangements for the opening every morning and closing of the treatment rooms.
  • Assist guests with information related to good products and maintain service knowledge of these products.
  • Ensure that reserved treatments are suitable for the guests by following the standard procedure of consultation.
  • Be aware of contra-indications with specific treatments.
  • Ensure guests’ comfort and privacy during and after treatment.
  • Provide guests with full information on the treatment booked (benefits, duration, technique, etc.).
  • Provide guests with post treatment advice and home care products recommendation at all times.
  • Meet the standards treatment requirements at all times in compliance with training provided.
  • Maintain product-trolley set up at all times or when applicable.
  • Keep own designated treatment-room clean and tidy at all times.
  • Ensure that products and items for professional use are always prepared and standard stock level is well replenished.
  • Follow product request procedure set by Line Manager.
  • Promote health and wellness benefits to the guests and create excellent experience.
  • Be aware of the treatments and services and any current promotions offered.
  • Share responsibility for the spa linen store room and allocation of clean linen.
  • Complete a log book/check list for linen usage, when applicable.
  • Assist linen inventory and other administrative duties assigned by the Line Manager.
  • Participate in outside spa promotions to secure spa with the revenue needed on daily/monthly basis.
  • Meet all treatment standards and procedures specified by the approved brands at all times.
  • Maintain professional stock at the correct level and use the correct quantity of products specified by the manufacturer and trainer and not to exceed the specified amount.
  • Follow weekly/monthly schedules with regards to deep cleaning, duty rotation prepared by the Line Manager.
To qualify for the role, you must meet the below requirements:
  • Minimum experience of 2 years in the same role
  • Multiple treatment knowledge will be an advantage
  • Presentable, charming and professional personality
  • Good command of English language

  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 29 Apr 2018
Apply
Job Summary: This position is responsible in assisting the daily operational requirements of the pool and beach facilities and to provide accurate lifesaving assistance in the Resort area.

  • Assist guests’ enquiries, complaints and set-up related to pool and beach facilities and any equipment requirements.
  • Assist and maintain accurate and up to date records of all checklists and relevant administration documents.
  • Maintain a clean and orderly work surrounding within the pool and beach facilities i.e.: pool vacuuming, brushing, deep cleaning, mort cleaning, algae treatment etc.
  • Assist and maintain up to date reports from the plant operator related, water treatments.
  • Attend to any emergency drills as and when required.
  • Maintain and ensure that lifesaving and safety equipment is available and in good working condition at all times.
  • Proper storage of all equipment in the area of assignment.
  • Oversee and ensure proper maintenance of equipment in the area of assignment i.e.: pool cleaning equipment, sunbeds, mattresses, umbrellas etc.
  • Oversees and ensure timely reporting of malfunction or maintenance deficiencies of appropriate area.
  • Support the sports animators as per the leisure activity program as and when required which may include teambuilding and/or other outside events.
  • Ensure adherence of safety standards, handling of equipment or chemicals supplied, and safe exercise practices.
To qualify for the role, you must meet the below criteria:
  • Minimum experience of one or two years in a similar role.
  • Must have National Pool Lifeguard Qualification (NPLQ)
  • Multiple training and certifications (First aid, swimming etc.)
  • Intermediate command of English
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 29 Apr 2018
Apply
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