Start your career with JA resorts

At JA Resorts & Hotels, our long tradition of hospitality excellence has been built on the hard work and dedication of the whole team. Our most important asset is our employees and we are committed to developing their talent enabling them to grow and enjoy a long and prosperous career within the company. We have a first-class portfolio of exceptional properties around the world offering a variety of positions such as front of house, sales and marketing, housekeeping, food and beverage, finance, HR, engineering, leisure and recreation. Contact us today to find out how you can be part of the JA Resorts & Hotels family.

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Job Summary:

Run his/her outlet to the best of his/her ability. Responsible for the efficient and smooth running of food production within the designated Kitchen.To control, check and supervise the kitchen operation and be hands on as and when needed. To ensure that staff are trained in accordance with the hotel and the municipality standard requirements. To perform all daily tasks to a consistent high standard in line with both departmental and brand standards.

Duties and Responsibilities:

Provide variety of desserts to the customers and change the menu after a period of time.

Supervise and coordinate activities of workers in pastry department to produce baked goods, decorating and plating various pastries and desserts.

To design the dessert menu of the restaurant along with the head chef.

To maintain all the cleanliness standards required of them and make sure their subordinates are also dressed accordingly.

Make sure that the food is produced in a very attractive way with attention to every detail; delicious and well-textured while corresponding with menus. Food temperatures must always meet safety standards.

All government food handling regulations must be consistently followed by all kitchen associates.

Responsible for all items prepared, stored and assembled in the bakery kitchen.

Perform food production and presentation to the customers and associates as directed by the Executive Sous Chef and Sr. Sous Chef.

Consistently use food production methods in accordance with current federal, state and local standards, guidelines and regulations that govern the facility. Must also comply to department and organizational policies, procedures and the Executive Chef’s instructions to ensure that the customer’s expectations are met at all times.
Control expenses for the assigned outlets kitchens/operations by producing only what is needed, getting the proper yield of all ingredients and preparing items correctly the first time.
Build, cost and implement the menus in coordination with the senior kitchen management.
Experience and Skills

Culinary School Degree with minimum 3 years certification
Certificate in Food production or Culinary Diploma.
Food Hygiene – Basic and intermediate
HACCP Awareness – Basic and intermediate
5 star Resort experience
Island experience
International exposure
Knowledge of latest trends and styles in high end properties.
  • JA Manafaru
  • Maldives
  • Expiry Date 29 Nov 2018
Job Summary: This position is responsible for ensuring that rooms,  public areas, clubs and/or other out houses are cleaned, maintained and well presented to the highest of standards and in consistent with the SBU’s SOP at all times
  • Ensure that the work area allocated either guest room, corridor, service area, any public area or any other area, is maintained to the highest level of cleanliness according to company standards, and those of (LQA) Leading Quality Assurance,  International Standards Organization (ISO) and Dubai Municipality.
  • Ensure that guest supplies and courtesies/amenities are placed as per company standards.
  • Ensure that any guest request received is executed immediately (or within 15 minutes) in a professional and timely manner to ensure guest satisfaction.
  • Acquire up to date information of the hotel such as the location of restaurants, clubs, and stables, as well as the opening times of all hotel facilities in order to answer and help guests in a quick and efficient manner.
  • Provide daily turn down service to guest rooms no earlier than 18:30 hours and later than 21:30 hours unless requested, as per company standards.
  • Ensure that work trolley, other work equipment, service areas are always tidy and presentable.
  • Report to the Line Manager any suspicious circumstances encountered.
  • Strictly follow the procedures on lost and found anywhere on the hotel premises.
  • Strictly follow the procedures for general security and equipment on handling of keys.
  • Report and record damaged items to Line Manager.
  • Collect laundry bag from the guest apartments for laundry/dry-cleaning or for pressing. Handover the Laundry to the Linen room as soon as received. 
  • JA Oasis Beach Tower
  • Dubai
  • Expiry Date 30 Oct 2018
Job Summary:

To assist the Line Manager in planning, organizing and supervising all processes of the outlet and to provide hands-on support to food and beverage associates. Also to ensure the outlet provides quality service that is consistent with the SBU’s SOP to achieve maximum revenue and profit in line with the budgeted and forecasted projections.

Duties and Responsibilities:

  • Ensure the entire Food & Beverage department’s smooth operation.
  • Update Line Manager daily in all other Food & Beverage operation function as required.
  • Supervise the Chief Steward and inspect the reports keeping of all inventories of operating equipment and provides guidance when necessary
  • Develop menu, pricing, theme and events for various food outlets.
  • Drive initiative to maximize department revenue.
  • Develop and implement F&B department budget yearly plan.
  • Control inventory, labour cost and other expenses within the department.
  • Monitor and control department expenses and payroll in cooperation with Culinary Director where applicable.
  • To assist in the preparation of the department budget and the sales and marketing plans.
  • Prepares annual business plan as well as Sales and Marketing Plans.
  • Orders equipment and supplies and maintains inventory control for all Food & Beverage area according to the budget.
  • Create and develop annual department objectives, goals and budget.
  • Develop, monitor and take corrective action of annual operating budgets of controllable costs, progress report and P&L Statement.
  • Introduce new profitable ideas.
  • Assist the preparation and deliver the SBU’s Food & Beverage Department’s objectives.
  • Prepares duty roster to ensure maximum staff productively.
  • Ensure that all colleagues’ activities adhere to and support the JA Resorts & Hotels quality management system.
  • Maintains overall welfare to Food & Beverage associates.
  • Develop and improve product activities and assist Restaurant Manager in planning and implementation of effective sales and promotions to increase maximum revenue.
  • Develop and enforce Standard Operating Procedure, ensuring that the manuals are up to date according to the Food & Beverage scope.
  • Co-ordinate all Food & Beverage promotion with all related entities to carry out action plan and establish end results. Measure the successes thus initiating revenue driving initiative for Food & Beverage outlets.
  • Follow up the execution of the action plans and work along with other team members to ensure the achievement of department and company’s objectives.
  • Actively participate in the business planning process in Food & Beverage department.
  • Apply creative solutions and propose ideas to grow; develop and improve the business.
  • Assist Restaurant Managers to achieve sales and profit targets and enhance the margins through effective stock management and minimizing controllable costs.
  • Ensure that performance appraisals are up to date, carried out proficiently and in a timely manner.
  • Supervise the work of the team to ensure adherence to quality standards, deadlines, and proper procedures are followed, correcting errors or problems.
  • Contribute to a team-oriented and associate-oriented company culture.
  • Support an effective training program for Food and Beverage associates and Managers.
  • Oversee the development of management and leadership skill of the team members.
  • Continually develop and attract new diverse, high-calibre talents that make positive impact for the organization.
  • Interview and recruit Managers according to the requirements in liaison with the Human Resources Department.

Experience and Skills

  • Experience in islands / remote areas preferred
  • Culinary background would be beneficial
  • Minimum 4 years in similar role, in 5 stars properties
  • Budgeting and financial modelling experience.
  • Costing, budgeting monitoring and control.
  • Menu engineering.
  • P&L financial awareness.
  • Focusing on new worldwide market trends.
  • Create bench marketable products/standards.
  • Managing food costs and inventory control.
  • Excellent knowledge of outlet operations.
  • Proven track record in successfully launching promotions.
  • Proven track record in successfully launching new concepts.
  • Proven track record in training and developing staff.
  • Managing multicultural work force.
  • JA Manafaru
  • Maldives
  • Expiry Date 29 Nov 2018
Job Summary: To provide quality food and beverage service that is consistent with the SBU’s SOP at all times.

Duties and Responsibilities
  • Ensure that all colleagues’ activities adhere to and support the JA Resorts & Hotels Quality Standards.
  • Provide a link between kitchen and service areas.
  • Provide table and/or counter service of all menu items.
  • Provide table and/or counter service of alcoholic / non-alcoholic beverages.
  • Update food and beverage knowledge required to carry out duties.
  • Provide advice on food and beverage to guests.
  • Receive and store food and beverage adhering to all food hygiene regulations and procedures.
  • Consistently monitor quality of food and beverage being served, and report to the supervisor or assistant outlet manager.
  • Perform all assigned duties efficiently; technically correctly, following LQA (Link Quality Analysis), Standard Operating Procedures and Company Policy.
  • Be aware and follow HACCP Procedures and Fire Safety Procedures.
  • Follow and complete assigned tasks on time.
  • Arrange necessary mise-en-place and side stations accurately to run operation smoothly.
  • Be aware of the reservations in the assigned section.
  • Greet the guest and present the menus according to the SOP (if applicable).
  • Take the food and beverage order from the guest using up selling skills (if applicable).
  • Know all the drinks prices, cocktail, shooter, wine and champagne lists.
  • Enter all food and beverage orders in to the POS system and ensure that customer orders are assembled properly in kitchen and the bar.
  • Serve drinks and food according to the guest orders.
  • Verify that customers are satisfied with their orders and if not take immediate actions to resolve the problems.
  • Refilling customer drink orders throughout the meal.
  • Clear all the chinaware and glassware when guest finished their meals and drinks
  • After guest left re set the tables for next diners immediately.
Experience and Skills
  • Minimum one year experience in similar role and property rating.
  • Basic knowledge and experience of non-alcoholic and alcoholic beverages.
  • Knowledgeable in food and beverage service standards.
  • Experience and knowledge in upselling.
  • Knowledge of cashiering procedures.
  • Knowledge how to use POS.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 31 Oct 2018
Job Summary:

To create and deliver effective PR campaigns and the daily servicing and delivery of key media task. Communicate locally and internationally consistent communications across the local and international Markets.

Duties and Responsibilities
Work in conjunction with the Marketing, Sales and Hotel Team.

Actively grow press coverage.

Prepare and present monthly report of media coverage

Analyze PR coverage – our activity versus our competitors.

Build relationships with the media.

Arrange press conferences and events

Arrange and host press trips.

Conduct market research.

Bring in new business opportunities.

Develop PR strategies, including social media ones

To present monthly reports detailing PR activities undertaken and future plans in line with departmental budget.

Assist the Director of PR with managing budgets for PR specific events

Developing PR strategy plan together with the Director of PR

Coordination with other marketing functions (communications, digital marketing etc.) and sales division in order to ensure cross-fertilization of all projects throughout company and flexibility to be actively involved and extend resource/time/other assistance to other departments.

Contribute to a team-oriented and associate-oriented company culture

Experience and Skills

Management Degree in Public Relation.

Degree in PR or related field (i.e. Marketing)

3 to 5 years’ PR experience preferable in the UAE

Advance - Microsoft Office / possible other computer skills

Proficient in English (Arabic mandatory)

  • Corporate
  • Expiry Date 30 Oct 2018
Job Summary:
To assist the Line Manager in planning, organizing and supervising all processes of the outlet and to provide hands-on support to food and beverage colleagues. Also to ensure the outlet provides quality service that is consistent with the SBU SOP to achieve maximum revenue and profit in line with budgeted and forecasted projections.

For this position experience in busy bar environment is a must
Duties and Responsibilities:

Provide hands-on support and assistance to Food and Beverage associates to ensure highest levels of service and courtesy are provided to the guests.

Conduct team briefings, meetings, and training as directed by Line Manager.

Assist Line Manager to maintain departmental Standard Operating Procedures and ensure all colleagues have a working knowledge and follow SOPs at all times.

Ensure that an effective link is maintained between kitchen and service areas.

Supervise the level, consistency,and quality of table and/ or counter service of all menu items.

Supervise all aspects of food and beverage quality, service and hygiene and escalate concerns to Line Manager.

Supervise back of the house and dining area cleaning activities.

Resolve guests’ complains regarding food and beverage service.

Assign duties, responsibilities, and work stations to associates in accordance with work requirements.

Prepare monthly associates attendance sheet.

Maintain all associates’ training schedules and update actual records regularly in the system where applicable.

Take responsibility of operational issues in the absence of Line Manager.
Actively promote the use of up-selling techniques within outlet to exceed guest expectations and increase revenue.
Maintain all restaurant documented records such as weekly and daily cleaning schedules, fridge temperature, control sheets, beverage spoilage reports, store requests papers, inter departments beverage transfer papers etc.
Experience and Skills:

College Degree or equivalent - preferably in hospitality management.
HACCP – Basic

Food Hygiene – Basic

Train The Trainer

Certificate in WSAT (Wine and Spirit, Education, Trust) – Basic
Minimum one year experience in similar role and property rating.

Knowledge of cashiering procedures.

Knowledge on how to use POS.
  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 30 Oct 2018
Job Summary: To provide quality food and beverage service that is consistent with the SBU SOP at all times

  • Maintain the bar area in a clean, tidy and organized condition at all times in accordance with the Health and Hygiene requirements of JA Resorts & Hotels.
  • Fully responsible for the bar, whilst on duty.
  • Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures.
  • Ensure a courteous and efficient service at all times regardless of volume pressure.
  • Ensure that adequate stocks of beverages are requisitioned for operational needs.
  • Responsible for controlling and storing of all glassware.
  • Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage areas.
  • Perform all assigned duties efficiently; technically correctly, follow LQA, SOP and Company Policy.
  • Pick up food stores fresh juices, milk and fruits for the garnish,
  • Gets all the information's sports events timings and channels,
  • Takes the orders using up selling skills and Serve drinks and food to customers in a friendly and helpful manner.
  • Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 31 Oct 2018
Job Summary: Plumber is a very viral part of maintenance team and accountable for water pipe maintenance of the property and drainage block rectification. Familiarizing the pipe layout systems facilities. Maintaining of preventive maintenance of disinfecting all public areas, faucets, showers, etc. Work under the plumbing maintenance operations

  • Regularly maintaining preventive maintenance.
  • Update to Line Manager regarding the day to day maintenance work.
  • Maintain preventive disinfecting of all public areas faucet, showers etc.
  • Attending all plumbing related complaints.
  • Maintenance and repair functions on major system breakdown as diagnosing trouble, repairing.
  • Plumbing maintenance and rectifying drainage blocked.
  • Make purchase request for maintenance items which are not in the Engineering store.
  • Determine material equipment requirements, pipe routine detail maintenance plumbing function.
  • Installing, repairing and maintenance of all plumbing and accessories installation
  • JA Hatta Fort Hotel
  • Dubai
  • Expiry Date 30 Nov 2018