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Start your career with JA resorts

At JA Resorts & Hotels, our long tradition of hospitality excellence has been built on the hard work and dedication of the whole team. Our most important asset is our employees and we are committed to developing their talent enabling them to grow and enjoy a long and prosperous career within the company. We have a first-class portfolio of exceptional properties around the world offering a variety of positions such as front of house, sales and marketing, housekeeping, food and beverage, finance, HR, engineering, leisure and recreation. Contact us today to find out how you can be part of the JA Resorts & Hotels family.

If you did not find any current opportunities that meet your particular skillset, please click on the below button to submit your cv for our future applications.

RECRUITMENT FRAUD

We are aware that third parties are misusing the JA Resorts & Hotels brand and are engaging in fraudulent recruitment. Read More

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Job Summary: The Concierge Agent primary responsibility is to ensure the prompt and safe delivery of guest luggage to the apartment/hotel after check in, and the collection of luggage from the apartment/hotel upon guest check out. The Concierge Agent is also responsible for ‘couriering’ items within the hotel and providing information and making reservations for guests, including transport.

Duties and Responsibilities
  • Prompt and secure delivery, storage and collection of guest luggage, along with proper ticketing to avoid confusion.
  • Arrange transport with existing transport supplier as per guest requests.
  • Deliver faxes and letters to in-house guests.
  • Greet and assist guests upon arrival at the hotel.
  • Provide accurate information to guests about the city.
  • Make accurate restaurant reservations for guests and confirm back once made.
  • Ensure cleanliness of hotel main entrance area.
  • Deliver daily departure letters to following day’s departures.
  • Follow LQA standards in all dealings with guests.
  • Manage traffic on hotel driveway.
  • Maintain up-to-date knowledge of the city and events.
  • Report complaints to Line Manager.
  • Practice safe lifting techniques to avoid injury.    
  • Check the internal noticeboard at least once per shift
  • Keep abreast of Concierge emails
To qualify for the role, you must meet the below requirements:
  • Previous experience in a similar role within a 4 or 5 star property
  • Intermediate level of MS Office (Word, Excel, PowerPoint etc.)
  • JA Oasis Beach Tower
  • Dubai
  • Expiry Date 30 Jul 2018
Apply
Job Summary: The Director of Human Resources is responsible for the short and long term planning and day-to-day operations of the Human Resources department of the resort. Specific duties include ensuring standards and procedures are consistently applied, in addition to coordinating activities with other departments in order to facilitate the achievement of the hotel's goals. The ideal candidate would enjoy leading and developing associates, resolving problems and have excellent communication skills.

For this role, experience in remote area is a must.

Duties and Responsibilities
  • To provide an advice service to both managers and associates on HR policy, legal requirements, Associateing issues, and act as an arbitrator where necessary.
  • Oversee the maintenance and update leave records for all associates to ensure that all leave credits are taken.
  • To provide a source of information to Department Heads regarding disciplinary, grievance and associate counseling issues. Ensure all disciplinary procedures are carried out, taking role of arbitrator, note taker or advisor where appropriate.

  • Supervise the documentation of associate’s internal transfers in the resort, ensuring that the appropriate approvals and signatures are obtained to support status changes.

  • Prepare and compile HR Statistical Report on quarterly basis.
  • Administer the quarterly Associate Opinion Survey.
  • Review employment contracts to ensure that provisions adhere to established guidelines.
  • Recommend salary rates / changes to incorporate legal requirements and to respond to issues of internal equity and external competitiveness.
  • Ensure all salary agreements/changes are documented and properly authorized.
  • Review all documentation on salary changes to ensure that these are within authorized levels
  • Conduct 30 days feedback.
  • Administer HR policies and procedures, as well as in coaching, implementation, review, recording and communications related to all HR procedures, programs and activities.
  • Supervise the work of HR associates to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Liaises with Corporate Recruitment Team to source and hire new talents
  • Assist in maintaining and enhancing associates welfare to ensure high associates morale
  • Ensure that performance appraisals are up to date, carried out proficiently and in a timely manner.
  • Supervise the work of the team to ensure adherence to quality standards, deadlines, and proper procedures are followed, correcting errors or problems.
  • Contribute to a team-oriented and associate-oriented company culture.

Experience and Skills

  • University Degree or equivalent Diploma in Human Resources or Hospitality
  • Minimum 3 years experience in a similar role, preferably in a resort
  • Experience in Maldives or remote areas is a must
  • Advance Computer skills across all major Programs
  • Proficient in English. Any additional language would be beneficial
  • JA Manafaru
  • Maldives
  • Expiry Date 30 Aug 2018
Apply
Job Summary:
  • Serve Food and Beverage to guests following the company’s service standards.
  • Assist with set-up of tables, linens, chairs, for full service of banquet events
  • Has comprehensive knowledge of all menu items, specials, beverages, wines, etc.
  • Set-up, tend to, and breakdown banquet bars, as assigned, according to standard policies and procedures.
  • Attentive during service and food arrangements as per the specifications.
  • Ensure courses are cleared and tables are properly crumbed.
  • Replenish buffet items to ensure consistency and freshness in presentation.
  • Monitor tableware to ensure it is presentable to guests.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
  • Bus tables by removing and separating tableware, plate-ware, glassware, and flatware.
  • Report accidents, injuries, and unsafe work conditions to Line Manager; and complete safety training and certifications.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Work includes standing, sitting and walking for an extended time or for an entire work shift.
  • Perform all cleaning and mise-en-place duties assigned by Line Manager.
  • Prepare coffee breaks, set up, and stations with appropriate food and beverages as stated inBanquetEvent Order.

  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
Apply
Job Summary: To provide quality food and beverage service that is consistent with the SBU’s SOP at all times.

Duties and Responsibilities
  • Ensure that all colleagues’ activities adhere to and support the JA Resorts & Hotels Quality Standards.
  • Provide a link between kitchen and service areas.
  • Provide table and/or counter service of all menu items.
  • Provide table and/or counter service of alcoholic / non-alcoholic beverages.
  • Update food and beverage knowledge required to carry out duties.
  • Provide advice on food and beverage to guests.
  • Receive and store food and beverage adhering to all food hygiene regulations and procedures.
  • Consistently monitor quality of food and beverage being served, and report to the supervisor or assistant outlet manager.
  • Perform all assigned duties efficiently; technically correctly, following LQA (Link Quality Analysis), Standard Operating Procedures and Company Policy.
  • Be aware and follow HACCP Procedures and Fire Safety Procedures.
  • Follow and complete assigned tasks on time.
  • Arrange necessary mise-en-place and side stations accurately to run operation smoothly.
  • Be aware of the reservations in the assigned section.
  • Greet the guest and present the menus according to the SOP (if applicable).
  • Take the food and beverage order from the guest using up selling skills (if applicable).
  • Know all the drinks prices, cocktail, shooter, wine and champagne lists.
  • Enter all food and beverage orders in to the POS system and ensure that customer orders are assembled properly in kitchen and the bar.
  • Serve drinks and food according to the guest orders.
  • Verify that customers are satisfied with their orders and if not take immediate actions to resolve the problems.
  • Refilling customer drink orders throughout the meal.
  • Clear all the chinaware and glassware when guest finished their meals and drinks
  • After guest left re set the tables for next diners immediately.
Experience and Skills
  • Minimum one year experience in similar role and property rating.
  • Basic knowledge and experience of non-alcoholic and alcoholic beverages.
  • Knowledgeable in food and beverage service standards.
  • Experience and knowledge in upselling.
  • Knowledge of cashiering procedures.
  • Knowledge how to use POS.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
Apply
Job Summary:

This position is responsible for supporting the daily Club operations, ensuring safety of guests and compliance with Club safety rules, departmental SOPs and government laws and regulations. 

Duties & Responsibilities:

  • Ensure guests and other associates safety at the ranges by enforcing safety rules and maintain high standard of service by compliance with departmental SOP’s
  • Ensure guest’s satisfaction by providing friendly, professional assistance and instructions.
  • Deliver guns and ammunition to assigned ranges and to the guests.
  • Attend to guests requests in timely and hospitable manner.
  • Check condition and inspect operation of target machines and other installation at the ranges, assist in necessary minor adjustments (daily and as required).
  • Report any discrepancies or concerns to Line Manager as soon as identified.
  • Daily loading up of clay throwing machines with clay targets.
  • Daily cleaning and up-keeping of the ranges and trap machines, including cleaning of benches and tables, removing broken clay pieces and empty shells or cases, vacuum cleaning indoor range floor.
  • Fold and unfold range umbrellas as dictated by weather conditions.
  • Deliver boxes with clays from storage room to the assigned ranges.
  • Ensure sufficient quantity of targets is available at the ranges.
  • Daily cleaning and maintenance of shotguns, handguns and archery equipment.
  • Ensure proper functioning of shotguns, handguns and archery equipment and immediately report the malfunctions to Line Manager.
  • Perform miscellaneous non-standard duties as occasionally required by Line Manager.
  • Ensure guests satisfaction by promoting company work culture and projecting heartfelt hospitality.
To qualify for the role, you must meet the below requirements:
  • Minimum 2 years in a similar role
  • Experience and knowledge with different types of firearms such as pistols and rifles.
  • Military, law enforcement or security background would be ideal
  • Advanced English communication skills
  • Experience in delivering safety briefings and properly monitoring and coaching first time firearms users
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
Apply
Job Summary: Assist the Chef de Partie in the day to day operation. Responsible for the efficient and smooth running of food production within the designated station. Ensure to keep high standard in his work according to the chefs requirement. To perform all daily tasks to a consistent high standard in line with both departmental and brand standards. Basic mise en plas preparation – clean as you go attitude – storage and labelling of all food produce – basic cooking of ingredients prior to service.

Duties and Responsibilities
  • Assist the set-up of daily buffet as per standards.
  • Collect dry store, fruits, vegetables, dairy, raw meat and fish/Sea food requisitioned by the outlet or section in charge.
  • Participate in the daily mise en place delegated by the outlet or section in charge.
  • Set up preparation area (includes utensils, pots and pans, cutting boards and knives). As defined by the Line Manager.
  • Perform duties as required by section Line Manager.
  • Must keep work area clean at all times and make sure correct use of equipment chillers and freezers.
  • Set up preparation area (includes utensils, pots and pans, cutting boards and knives). As defined by the outlet or section in charge.
  • Must keep work area clean at all times and make sure correct use of equipment chillers and freezers.
  • Participate in the daily mis en place delegated by the outlet or section in charge.
  • Prompt work pattern and must remain flexible at all times.
  • Ensure order and correct storage of all food items in chillers and freezers as per standards.
Experience and Skills
  • Culinary certificate with 3 years.
  • High School or equivalent.
  • Vocational Diploma or certificate.
  • JA Hatta Fort Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
Apply
Job Summary: Bus all operating equipment, cooking utensils and kitchen equipment. Clean and sanitize the food production areas. Follow schedules and cleaning procedures.

Duties and Responsibilities
  • Operate machine according to prescribed procedures.
  • Process tableware through dish washing machine.
  • Dispose of refuse.
  • Wash pots following established procedures.
  • Deliver clean ware to kitchen according to the mise-en-place required for different outlets.
  • Clean back of the house Food and Beverage areas according to agreed schedules.
  • Cleans floor, wall, ceiling, and shelves according to daily schedule.
  • Clean and sanitize equipment as directed.
  • Periodically strip glasses, soak cups, polish and burnish silverware and hollowware.
  • May require perform any other duties as request.
  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
Apply
Job Summary:

To assist the Digital Marketing Team in managing the social media across all JA properties

Responsibilities:

  • Assist Digital Marketing Manager to plan, curate and executive social media plans across various platforms such as Google+, Facebook, Instagram, WeChat and TripAdvisor
  • Liaise with Marketing team to understand their monthly promotions, activities and offers to develop social media calendar
  • Coordinate with the agency on the same and ensure all the post, competitions or activations are executed
  • Community management on all platforms
  • Social media/influencer outreach
  • Develop benchmark metrics to measure the result of social media campaigns and prepare reports using tools available
  • Monitor the activities of main competitors in social media space
  • Travel across Dubai to various properties, to develop Instagram worthy stories and to capture moments to generate brand engagements

Qualifications

  • Bachelor’s Degree
  • Min. 1-2 years of experience in Social Media within Hospitality sector or in any Social/Digital Media Agency
  • Strong hospitality or F&B background will be preferred
  • Extremely strong in copywriting (in English) and Arabic will be a plus
  • Experienced in Facebook Ad Manager and Hootsuite - well equipped with the knowledge of placing Ads and optimizing the same
  • Knowledge of Adobe Photoshop, Illustrator and Premiere will be a plus
  • Driving license is a must
  • Corporate
  • Expiry Date 30 Aug 2018
Apply
Job Summary: This position is responsible in assisting the daily operational requirements of the pool and beach facilities and to provide accurate lifesaving assistance in the Resort area.

Duties and Responsibilities
  • Assist guests’ enquiries, complaints and set-up related to pool and beach facilities and any equipment requirements.
  • Assist and maintain accurate and up to date records of all checklists and relevant administration documents.
  • Maintain a clean and orderly work surrounding within the pool and beach facilities i.e.: pool vacuuming, brushing, deep cleaning, mort cleaning, algae treatment etc.
  • Assist and maintain up to date reports from the plant operator related, water treatments.
  • Attend to any emergency drills as and when required.
  • Maintain and ensure that lifesaving and safety equipment is available and in good working condition at all times.
  • Proper storage of all equipment in the area of assignment.
  • Oversee and ensure proper maintenance of equipment in the area of assignment i.e.: pool cleaning equipment, sunbeds, mattresses, umbrellas etc.
  • Oversees and ensure timely reporting of malfunction or maintenance deficiencies of appropriate area.
  • Support the sports animators as per the leisure activity program as and when required which may include teambuilding and/or other outside events.
  • Ensure adherence of safety standards, handling of equipment or chemicals supplied, and safe exercise practices.
Experience and Skills
  • High School or equivalent.
  • Vocational Diploma or certificate
  • National Pool Lifeguard Qualification (NPLQ)
  • Minimum 6 months in similar role.
  • Basic - English communication skills, written and verbal.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
Apply
Job Summary:

A senior marketing role, responsible for developing and maintaining marketing strategies to meet organizational objectives.  Will assist the Head of Brand and Communications, ADOM and Sales Team by ensuring implementation of all new projects strategies, updates, changes in all phases and functions of the marketing divisions.  Applicable for all properties including hotels, serviced apartments, restaurants and future hospitality projects.  Maintain close working relationships with the marketing function managers to achieve objectives 

Duties and Responsibilities

  • To present monthly reports detailing activities undertaken and future plans in line with departmental budget
  • Managing budgets
  • Assist with the training and development of marketing team
  • To clarify with the General Managers, Director of Marketing and Director of Sales & Marketing the positioning and brand attributes of the individual properties by market segments
  • Management of the marketing mix
  • Developing the marketing strategy plan
  • Ensure adherence to quality standards, deadlines and proper procedures, correcting errors and problems; ensure that all team members adhere to the same quality standards

Experience and Skills

Masters or Management Degree in Marketing
3 to 5 years’ experience in marketing hospitality in UAE 
Microsoft Office
Proficient in English (Arabic  - beneficial)
Experience in hospitality is preferred

  • Corporate
  • Expiry Date 30 Jul 2018
Apply
Job Summary: Responsible for maintaining a consistently high standard of operation and customer service within the department and ensuring all communications relating to the hotel both external and internal are auctioned speedily and efficiently in accordance with the specified standards.

Duties and Responsibilities
  • To ensure that JA Manafaru standards are implemented and alive in the department, by communicating to the team and following up on implementation.
  • To communicate Guest results to the teams, and get feedback to the FOM for further training.
  • To keep the team updated with operating policies and standards.
  • To ensure that all team members are given the appropriate directions and support to achieve their objectives.
  • Works closely with all departments of the resort to ensure a thoroughly enjoyable experience for the Guests and a profitable hotel operation.
  • Assists in all possible way towards a smooth operation of the sections listed above: provides support, additional training and guidance whenever and wherever required.
  • Has a thorough and up to date knowledge of the resort facilities, products and services on offer, and updates the team accordingly.
  • Check that duty check lists is completed, and follows up on any shortfall.
  • To ensure that communication and relationship with all hotel concessionaires are excellent, and that mutual support is extended.

    •     To assist the FOM whenever needed.

  • Maintains a high Guests service focus, for oneself and team: ensures presence at the Cool & Chill zone areas, Ensures that inquiries and needs from Guests are handled according to standards
  • Keeps records of Kids, ensures that profiles and remarks are updated accordingly and that information reg. in-house or expected guests is shared with the appropriate departments.
  • To handle all guests complaints, requests and enquiries in a timely, efficient, and friendly manner and reports to the FOM if unable to deal with the complaint.
  • To establish excellent rapport with Guests, maintaining high level of customer relationship and satisfaction.
  • Meet all parents and doing at least 2 quality checks with parents during their stay is a minimum requirement.
  • To attend guest cocktails and any other relevant events.
  • Constantly strive to increase guest satisfaction through quality, creativity, range and value for money available throughout the property.
  • Maintain the Chill Zone & Cool Zone clean on daily basis, by following the hygiene standards of the resort.
  • Ensure that all the gym equipment and recreational equipment are working properly
  • Ensure the day to day preparation of facilities (equipment and/or areas of use).
  • Ensure a simple bookkeeping work
  • Maintain the safety rules of the resort in the Chill Zone & Cool Zone area and reports immediately to FOM and Chief Engineer any maintenance and safety issues may arise
  • Create an inventory for all the toys, games, recreational & gym equipment, books, costumes present in  Cool Zone & Chill Zone
  • Sells resort facility and service by talking to guest about resort facilities and events.
  • To be aware of the individual responsibility to handle resort properties and equipment’s with care at all time.
  • To solely contribute in the energy saving plan.
  • Fully understands the market needs of house guest and local market, assisting in the development of product lines and services accordingly.
  • Is constantly aware of new market trends and activities of competitors, ensures that his operation is always one step ahead of the competition.
  • Entertains regular and potential clients and maintains excellent guest relations. To ensure that the departmental operation budget is strictly adhered to maximising revenues and minimising expenses.
Experience and Skills

  • 2+ years of experience in the industry.
  • Excellent communication skills – oral and written.
  • Flexibility with working hours
  • The ability to manage in a diverse environment with focus on client and guests services is essential.
  • The ability to work closely with a team in budgeting, cost controls and monthly reporting is critical.
  • Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees.
  • Must possess computational ability and computer skills.
  • Advanced knowledge of the principles and practices within the rooms discipline and hospitality profession, including experiential knowledge for management of people and complex problems.
  • Ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
  • Ability to make decisions with only general policies and procedures available for guidance.
  • Must be able to sit at a desk for up to 5 hours per day.Walking and standing are required the rest of the working day.Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach other departments of the resort on a timely basis.
  • JA Manafaru
  • Maldives
  • Expiry Date 30 Jul 2018
Apply
Job Summary: Responsible for maintaining a consistently high standard of operation and customer service within the department and ensuring all communications relating to the hotel both external and internal are auctioned speedily and efficiently in accordance with the specified standards.

Duties and Responsibilities

  • Works closely with all departments of the resort to ensure a thoroughly enjoyable experience for the Guests and a profitable hotel operation. Has a thorough and up to date knowledge of the resort facilities, products and services on offer.Sells resort facility and service by talking to guest about resort facilities and events
  • Check that duty check lists is completed, and follows up on any shortfall.
  • To ensure that communication and relationship with all hotel concessionaires are excellent, and that mutual support is extended.
  • To assist the Activity Manager and the rest of the Team whenever needed.
  • Maintains a high Guests service focus, for oneself and team: ensures presence at the Cool & Chill zone areas, ensures that inquiries and needs from Guests are handled according to standards. Maintains the Chill Zone & Cool Zone clean on daily basis, by following the hygiene standards of the resort.
  • Maintains the safety rules of the resort in the Chill Zone & Cool Zone area and reports immediately to the Supervisor or Activity Manager any maintenance and safety issues may arise.
  • Creates an inventory for all the toys, games, recreational & gym equipment, books, costumes present in Cool Zone. Ensures that recreational equipment is working properly and ensures the day to day preparation of facilities (equipment and/or areas of use).
  • Keeps records of Kids, ensures that profiles and remarks are updated accordingly and that information reg. in-house or expected guests is shared with the appropriate departments.
  • Handles all guests’ complaints, requests and enquiries in a timely, efficient, and friendly manner and reports to the Supervisor/Activity Manager if unable to deal with the complaint.
  • To establish excellent rapport with Guests, maintaining high level of customer relationship and satisfaction.
  • Meet all parents and doing at least 2 quality checks with parents during their stay is a minimum requirement.
  • To attend guest cocktails and any other relevant events whenever is required.
Experience and Skills

  • 2+ years of experience in the industry.
  • Excellent communication skills – oral and written.
  • Flexibility with working hours
  • The ability to manage in a diverse environment with focus on client and guests services is essential.
  • Must possess computational ability and computer skills.
  • Advanced knowledge of the principles and practices within the room’s discipline and hospitality profession, including experiential knowledge for management of people and complex problems.
  • Ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
  • Ability to make decisions with only general policies and procedures available for guidance.
  • Must be able to sit at a desk for up to 5 hours per day.Walking and standing are required the rest of the working day.Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach other departments of the resort on a timely basis.
  • JA Manafaru
  • Maldives
  • Expiry Date 30 Jul 2018
Apply
Job Summary:

To respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, OTA, fax, or through a central reservation system. Creates and maintains reservation records.

Responsible to work with trend data to respond to Guest and customer enquiries so as to develop strong relationships and maximise revenue opportunities (Detailed below).

At JA Manafaru, we are proud to represent our hotel and our country to guests from all over the world.  We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Duties and Responsibilities

  • Performs duties in accordance to Standard Operating procedures and Guidelines of JAM.
  • Maintains high standards in personal appearance. Is well groomed, hygienically clean and properly attired in uniform to carry out duties at all times.
  • Behaves/carries out tasks and responsibilities in a professional manner.
  • Process all reservation requests, changes, and cancellations received by telephone, fax, mail and other sources. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
  • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
  • Identify new contacts and pass sales leads on to the relevant sales team. , develop sales leads, and respond to sales opportunities in order to maximise revenue
  • Produce quotations and written confirmation to all clients
  • Responsible to undertake the duties of the Resort Switchboard.
  • Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
  • Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
  • Answer all calls with proper resort standards and etiquettes, and all communication should be conducted in the same professional manner.
  • Responsible to undertake the duties of the Resort Switchboard.
  • Explain guarantee, special rate, and cancellation policies to all guests/partners.
  • Accommodate and document special requests.
  • To maximize revenue by converting enquiries, recognizing business prospects and opportunities to upsell Rooms and services.
  • To liaise with Hotel Partners and Guests whilst building rapport and creating professional relationships.
  • To exercise effective listening to capture relevant information and provide a premium

    Experience for the guest

  • To assist with Familiarization Trips whenever required.

  • To liaise with all departments to ensure the best service is provided to our Resort Guests.
  • Maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and co-workers.
  • Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
  • To undertake general administration duties.
  • To observe the Company’s rules and procedures and carry out any reasonable request made by the Manager, Supervisor or a Superior.
  • Is always prepared to handle guest requests, complaints, and suggestions and follow through to maximize the service standard.
  • Has a thorough and up to date knowledge of the resort’s facilities, products and services on offer, and is able to provide accurate information to guests at all time
  • Is detailed and ensures proper handover from incoming and outgoing shifts.
  • Takes ownership of guest’s requests and needs and ensures immediate action as appropriate.
  • Is well acquainted with all hotel facilities, including the guest room facilities and knows all events in the hotel.
  • Keeps himself/herself updated on the arrivals and departure for the day.
  • Is able to identify and acknowledge repeat guests and VIP
  • Ensures that each guest interaction is a delightful experience for the guests.
  • Never says “NO”. Offers alternatives as applicable.
  • Always finds a way to exceed guest’s need and expectations.
  • Ensures consistent delivery of resort’s service standards.
  • Respects the departmental duty roster and reports to work on time.
  • Is open and willing to adapt to new procedures for the benefit of guests and colleagues as and when introduces.
  • Attends all scheduled training courses organized within the department and by Human Resources as and when asked to.
  • Attends daily departmental briefings and communication cascades
  • Is a team player and actively participates in all employee activities.
  • Presents himself/herself at all times with professional courtesy and etiquette towards both guests and colleagues.
  • Maintains a professional demeanour at all times.
  • Always projects a positive image of the department and resort on the whole
Experience and Skills
  • 2+ years of experience in the industry.
  • Excellent communication skills – oral and written.
  • Flexibility with working hours
  • The ability to manage in a diverse environment with focus on client and guests services is essential.
  • The ability to work closely with a team in budgeting, cost controls and monthly reporting is critical.
  • Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees.
  • Must possess computational ability and computer skills.
  • Advanced knowledge of the principles and practices within the rooms discipline and hospitality profession, including experiential knowledge for management of people and complex problems.
  • Ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
  • Ability to make decisions with only general policies and procedures available for guidance.
  • Must be able to sit at a desk for up to 5 hours per day.Walking and standing are required the rest of the working day.Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach other departments of the resort on a timely basis
  • JA Manafaru
  • Maldives
  • Expiry Date 30 Jul 2018
Apply
Job Summary: Junior Sous Chef is responsible to assist the Executive Sous Chef /Sr. Sous Chef in managing his assigned kitchen operation as a successful independent profit centre. Ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling his subordinates and with his focus on the quality of production and delivery of great quality food and menu execution.

Duties and Responsibilities
  • Make sure that the food is produced in a very attractive way with attention to every detail; delicious and well-textured while corresponding with menus. Food temperatures must always meet safety standards.
  • Perform food production and presentation to the customers and staff as directed by the Senior Sous Chefs.
  • Consistently use food production methods in accordance with current state and local standards, guidelines and regulations that govern the facility. Must also comply with department and organizational policies, procedures and the Executive Chef’s instructions to ensure that the customers’ expectations are consistently met at all the times.
  • Understand the impact of kitchen operation on the overall property financial goal
  • Assist the Senior Sous chefs to monitor wastage and stock rotation.
  • Controls expenses for the assigned outlets kitchens
  • Responsible for attaining all agreed upon goals and objectives within the specified time frame as part of management's overall goals and objectives for the fiscal year.
  • Implement food quantities and plating requirements for the kitchen outlet.
  • Prioritize, organize, and accomplish daily kitchen operations work.

Experience and Skills

Experience in steak house is a must
Culinary School Degree with minimum 3 years certification.
Minimum of 3 years working experience with at least 4 years in a 5 stars hotel, 2 years minimum in prior similar role.

  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 14 Aug 2018
Apply
Job Summary: To provide quality food and beverage service that is consistent with the SBU SOP at all times

  • Maintain the bar area in a clean, tidy and organized condition at all times in accordance with the Health and Hygiene requirements of JA Resorts & Hotels.
  • Fully responsible for the bar, whilst on duty.
  • Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures.
  • Ensure a courteous and efficient service at all times regardless of volume pressure.
  • Ensure that adequate stocks of beverages are requisitioned for operational needs.
  • Responsible for controlling and storing of all glassware.
  • Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage areas.
  • Perform all assigned duties efficiently; technically correctly, follow LQA, SOP and Company Policy.
  • Pick up food stores fresh juices, milk and fruits for the garnish,
  • Gets all the information's sports events timings and channels,
  • Takes the orders using up selling skills and Serve drinks and food to customers in a friendly and helpful manner.
  • Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 14 Aug 2018
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Job Summary: This position is responsible for applying preparatory materials, paints, and stains to surfaces of walls, ceilings, equipment, and furniture of the Hotel. Works in all painting maintenance operations in accordance with established standards

  • Keep the painting workshop clean, neat and safe always in order to avoid possible fire related incidents.
  • Attend to all painting complaints in guest rooms and all outlets.
  • Preparing of purchase requisition for the paints not available in the store.
  • Inform Line Manager verbally or through relevant logbook regarding day to day operations.
  • Report all areas with defects related to painting to Line Manager.
  • Inspect public areas regularly and keeps the surroundings presentable always.
  • Use proper size of ladders and scaffolding to execute the job and keeps presentable caution sign boards and hoardings around the area and ensure the area is clean after completion of the job.
  • Maintain walls, ceiling, painted floor, wood work, furniture of the hotel as per the standard at all times
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 14 Aug 2018
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Job Summary: Attend to all kinds of routine maintenance in guest apartments and public areas including planned maintenance, cleaning, repairs, etc. Expected to respond to calls from the Shift in-charge and Engineering Help Desk to assist with Guest apartment and public area related works

  • Maintain the gymnasium equipment to the highest standard.
  • Maintain, repair, and attend to routine and planned maintenance, maintenance requests.
  • Carry out Planned Preventive Maintenance as per manuals/schedules.
  • Maintains the plants and machinery to the highest standards including water tanks.
  • Maintain the swimming pool and swimming pool plant rooms.
  • To be fully versed and capable in kitchen gas and electrical equipment, Linen room equipment, electrical, plumbing, repairs of motors, pumps and any other related work to the designated areas.
  • Advise Engineering Shift in-charge on day to day operations/defects through the relevant log sheet and verbally as well
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
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Job Summary: This position requires a highly motivated professional who is responsible for ensuring that guests/clients are satisfied and happy with treatments and the entire services offered by the Spa-department

Duties and Responsibilities
  • Provide services such as shampooing, massaging and treating the scalp, cutting, colouring and hair styling hair.
  • Give advanced treatments such as Manicure and Pedicure, Waxing, Eyebrow-Threading and Colouring.
  • With thorough consultation, analyse client’s hair and other physical features to determine and recommend hairstyles and other services.
  • Keep work areas clean and tool sanitized at all times.
  • Schedule client appointments and maintain client records in coordination with the receptionist
  • Answer telephone calls and enquiries.
  • Maintain a clean and neat business like appearance using a high standard of personal hygiene at all times.
  • Answer questions and enquiries from guests, and handle routine problems.
  • Handle emergencies that arise when Salon management is not around, notifying appropriate personnel
  • Perform other related clerical tasks as required.
  • Assist in general maintenance of the Salon.
  • Provide superior service to our customers (internal and external) at all times.
  • Be aware of treatments and services offered and any promotions that may be on offer at the time assigned.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 03 Aug 2018
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Job Summary: Assist Chef De Parties in the day to day operation, representing is station in the absence of the Chef de Partie with the assistance of the Sous chef in all areas of responsibility.  Responsible for the efficient and smooth running of food production within the designated station. Ensure to keep high standard in is work according to the chef requirement. To perform all daily tasks to a consistent high standard in line with both departmental and brand standards. Also responsible for supervising the associates and ensuring high levels of food preparation to deliver an excellent guest and member experience while assisting with food cost controls and stock rotation.

  • Assist the set-up of daily buffet as per standards.
  • Collect dry store, fruits, vegetables, dairy, raw meat and fish/Sea food requisitioned by the outlet or section in charge.
  • Participate in the daily mise en place delegated by the outlet or section in charge.
  • Ensure order and correct storage of all food items in chillers and freezers as per standards.
  • Set up preparation area (includes utensils, pots and pans, cutting boards and knives). As defined by the outlet or section in charge.
  • Perform duties as required by Line Manager.
  • Must keep work area clean at all times and make sure correct usage of equipment chiller and freezers.           
  • Assist the Sous Chef during the production, serving and coordination of the daily operations.
  • Prepare food items to ensure that the food quality and presentation consistently meet the expectations of the supervisor, guest and associates.
  • All government food handling regulations must be consistently followed by all kitchen associates.
Taste all the food items prepared for the consumption of the hotel guests making sure that the final product is up to the hotel standard and to the guest’s needs and expectations.
  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 03 Aug 2018
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Job Summary:

This position is responsible for supervising the Spa associates and Spa activities and appointments; and to assist the Line Manager with overall smooth running of the Spa operation

 

·Relay maintenance and housekeeping requests to corresponding team members.

·Answer phone calls.

·Assist in retail and Spa inventory.

·Check in guests at the spa reception, entering appropriate information into the computer system and running necessary reports.

·Answer a variety of questions from guests, and handle routine problems.

·Assist in Retail sales at all times.

·Carry out supervisory responsibilities in accordance with company policies and procedures.

·Book Spa/Salon appointments and services.

·Handle emergencies that arise when Line Manager is not around, notifying appropriate personnel.

·Perform other related clerical tasks as required from the Assistant Spa Manager/Spa Manager

·Assist in general maintenance of the spa desk and reception area.

·Provide superior service to our customers (internal and external) at all times.

·Follow brand guidelines and ensure staff compliance with brand guidelines.

·Make sure that all Attendants assist in the promotion and sales of spa services.

·Ensure that Attendants register all locker keys with the guest’s name in the

logbook located in the Reception

·Ensure that all opening and closing procedures are followed by Spa associates

·Be aware of the treatments and services offered and any promotions that may be on offer at the time and ensure that all attendants are informed accordingly.

·Prepare weekly/monthly schedules (deep cleaning, maintenance log, wet area monitoring, rotation duties etc.) for the Spa department.

  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 14 Aug 2018
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Job Summary: Assist Chef De Parties in the day to day operation, representing is station in the absence of the Chef de Partie with the assistance of the Sous chef in all areas of responsibility.  Responsible for the efficient and smooth running of food production within the designated station. Ensure to keep high standard in is work according to the chef requirement. To perform all daily tasks to a consistent high standard in line with both departmental and brand standards. Also responsible for supervising the associates and ensuring high levels of food preparation to deliver an excellent guest and member experience while assisting with food cost controls and stock rotation.

  • Assist the set-up of daily buffet as per standards.
  • Collect dry store, fruits, vegetables, dairy, raw meat and fish/Sea food requisitioned by the outlet or section in charge.
  • Participate in the daily mise en place delegated by the outlet or section in charge.
  • Ensure order and correct storage of all food items in chillers and freezers as per standards.
  • Set up preparation area (includes utensils, pots and pans, cutting boards and knives). As defined by the outlet or section in charge.
  • Perform duties as required by Line Manager.
  • Must keep work area clean at all times and make sure correct usage of equipment chiller and freezers.           
  • Assist the Sous Chef during the production, serving and coordination of the daily operations.
  • Prepare food items to ensure that the food quality and presentation consistently meet the expectations of the supervisor, guest and associates.
  • All government food handling regulations must be consistently followed by all kitchen associates.
  • Taste all the food items prepared for the consumption of the hotel guests making sure that the final product is up to the hotel standard and to the guest’s needs and expectations
  • JA Palm Tree Court
  • Dubai
  • Expiry Date 30 Aug 2018
Apply
Job Summary:

The job holder will be primarily responsible for periodic preventive maintenance schedule for AC unit, trouble shooting & repair of centralized air conditioning units, including Heat Pumps, Package units, Split AC units FCUs VRV & VAV. Responsible for ensuring PPM work in accordance with specification & contractual requirement.

Position Requirements

Good character, appearance, proactive nature and team working spirit.
Should able to work independently and eagerness to lean more.
Strong knowledge in AC especially in AC- Central Plant & basic operation of BMS system.Should have skills in repairing and maintenance for AC system installed at luxurious villas, high raise bldg., hotel, commercial Bldg. or Banks.
Basic knowledge of electrical is essential
Skills in installation works for A/C equipment’s Central Plant, AHU’s Package Plant, FCU, Duct able Split unit, heavy pumps and pipe connections etc.
Execute the Preventive Maintenance procedures.
Keep a watch on the functional condition of the pump/motor and filter system.
Report to the supervisor on identification of any fault at the system.
Gulf experience in similar operation is desirable
Should be familiar with trades tools and equipment e.g. such as manometer, manifold gauge, oxy-acetylene outfit, vacuum pump, Tog testers, Multi meter & etc Must be able to operate and explain how to use them.
To be demonstrate good working knowledge of safe working practices
A good understanding of a basic refrigeration cycle and explain the principles of operation
Have a working knowledge of gas handling and refrigerant hygiene
Knowledge of HVAC controls and the principle operations
Be able to fault find from first principles of refrigeration using temperature /pressure relationships
Demonstrate a working knowledge of different refrigerant gases and explain the effects of them on the environment
To be able to explain the relevance of Dew Point in an HVAC environment
Explain the principles and requirements of condensers
Be able to fault find on the electrical circuits of HVAC systems
To demonstrate a working knowledge and understanding of HVAC schematics and industry terminology

  • JA Ocean View Hotel
  • Dubai
  • Expiry Date 14 Aug 2018
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Job Summary: Responsible for the efficient and smooth running of food production within the designated Kitchen.  To control, check and supervise the kitchen operation and be hands on as and when needed. To ensure that associates are trained in accordance with the Hotel and municipality standard requirements. To perform all daily tasks to a consistent high standard in line with both departmental and brand standards. Work to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assist in supervising all kitchen areas to ensure a consistent, high quality product is produced.

Duties and Responsibilities

  • Perform food production and presentation to the customer and associates as directed by the Executive Chef & Executive Sous Chef.
  • Make sure that the food is produced in a very attractive way with attention to every detail; delicious and well-textured while corresponding with menus. Food temperatures must always meet safety standards.
  • Responsible for the entire product that directly or indirectly is related to his/her nationality/area of expertise.
  • Consistently use food production methods in accordance with current federal, state and local standards, guidelines and regulations that govern the facility. Must also comply to department and organizational policies, procedures and the Executive Chef’s instructions to ensure that

    the customer’s expectations are consistently met at all times.

  • Responsible for the specific area of expertise which he/she has been hired for

  • Responsible for the quality, fitness, freshness, presentation and taste of all the food items served within the hotel outlets.
  • Responsible to coordinate the kitchen departmental communication amongst the outlet chefs, and between these and the other departments (F&B, HR, Engineering, etc.).
  • Physically visit and supervise on a daily basis the food production operations in accordance with current state and local standards, guidelines and regulations that govern the Property in addition to management and organizational policies, procedures and the Executive Chef’s instructions.
  • Assist the Executive Chef to monitor the food cost of the property is within the set company objective and set goals.
  • Control expenses for the assigned outlets kitchens/operations by producing only what is needed, getting the proper yield of all ingredients and preparing items correctly the first time.
  • Build, cost and implement the menus in coordination with the senior kitchen management.
  • Share the full responsibility for the food cost, Labor Cost, Ordering, Purchasing and Inventory.
  • Assist the Executive Chef in controlling the departmental expenses as per the approved budget.
  • Training, coaching and tutoring of the junior management and junior associate.
  • Responsible for attaining all agreed upon goals and objectives within the specified time frame as part of management's overall goals and objectives for the fiscal year.
  • Always courteous to customers and employees, and consistently follows all policies of the organization.
  • Prepare the kitchen duty roster and coordinate with Exec. Sous Chef the overall information for a smooth running of the operations.
  • Coordinate and supervise the building, the costing and the implementation of all the menus in the restaurant in charge by using pragmatic tools (i.e. sales report, guests comment, market trend, etc.)
  • Manage department controllable expenses including food cost, supplies and equipment.
  • Contribute to a team-oriented and associate-oriented company culture
  • Ensure that performance appraisals are up to date, carried out proficiently and in a timely manner.
  • Supervise the work of the team to ensure adherence to quality standards, deadlines, and proper procedures are followed, correcting errors or problems.
Experience and Skills
Culinary School Degree with minimum 3 years certification.

Certificate in Food production or Culinary Diploma.
Basic & Intermediate Hygiene – Required
Advanced Hygiene – Desired (not compulsory)
Minimum of 10 years working experience with at least 4 years in a 5 stars hotel, 2 years minimum in prior similar role.

  • JA Palm Tree Court
  • Dubai
  • Expiry Date 04 Aug 2018
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Job Summary: Daily operational requirements for the in-house boats and related requirements for fishing trips/boat rides and marina operations. At times when main skipper duties are non required full assistance to Marine Mechanics and general marina support.

Duties and Responsibilities
  • Assist guests with enquiries related to fishing and boat rides
  • Maintain a clean and safe surrounding within the boats & marina including all equipment i.e.: fishing rods, tackle, safety equipment, lifejackets etc.
  • Assist & maintain accurate and up to date reports of all fishing & safety equipment
  • Ensure all sundries are ready aboard boats before trips
  • Carry out safety induction for all guests
  • Ensure proper handover between shifts with the Club Jumana Reception and Skippers
  • Oversee and ensure timely reporting of malfunction or maintenance deficiencies of all required equipment and vessels
  • Ensure attendance during team comms meeting with Marina manager
  • All marine mechanic requirements

Education

  • High School Graduate

Qualifications

  • RYA, IYT powerboat certificate, VHF license certificate, STCW95 Certification, DMCA Commercial license., Full UAE driving license

Experience

  • 2-3 years prior experience in a similar role, must be able to man 12meter vessel alone, Swimming is a vital requirement for this role

Computer Skills

  • GPS experience

Language Skills

  • English – Level 2 minimum

  • JA Jebel Ali Beach Hotel
  • Dubai
  • Expiry Date 30 Jul 2018
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